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Get Tasks ​

Endpoint ​

http
GET /unified/ticketing/tasks/{id}
Integrations supported
  • BMC Helix
  • Pivotal Tracker
  • ServiceNow
  • SolarWinds Service Desk

Path parameters ​

id
string
REQUIRED · 

The ID of the resource.

Example: 23423523

Query parameters ​

Refer Specifying query parameters in Truto APIs

integrated_account_id
string · uuid
REQUIRED · 

The ID of the integrated account to use for the request.

Example: 62f44730-dd91-461e-bd6a-aedd9e0ad79d
truto_response_format
string

The format of the response.

  • unified returns the response with unified mappings applied.
  • raw returns the unprocessed, raw response from the remote API.
  • normalized applies the unified mappings and returns the data in a normalized format.
  • stream returns the response as a stream, which is ideal for transmitting large datasets, files, or binary data. Using streaming mode helps to efficiently handle large payloads or real-time data flows without requiring the entire data to be buffered in memory.
  • debug returns the final unified result alongside raw remote fetch information. The response is an envelope containing result (identical to unified mode output) and debug (with requestUrl, requestOptions, data, responseHeaders, and for list operations: nextCursor, isLooping, isEmptyResult, resultCount). debug is null for static responses or when truto_skip_api_call=true.

Defaults to unified.

All possible enum values:
  • unified
  • raw
  • normalized
  • stream
  • debug
Example: unified
truto_ignore_remote_data
boolean

Excludes the remote_data attribute from the response.

truto_exclude_fields
array

Array of fields to exclude from the response.

Example: truto_exclude_fields[]=id&truto_exclude_fields[]=name
remote_query
object

Query parameters to pass to the underlying API without any transformations. Refer this guide to see how to structure the query parameters.

Example: remote_query[foo]=bar
ticket
object

The ticket the task is associated with

Required in
  • Pivotal Tracker
  • SolarWinds Service Desk
id
string

The unique identifier for the ticket

collections

Collection with type project is required.

Required in
  • Pivotal Tracker

Response Body ​

id
string
REQUIRED · 

The unique identifier for the task

Supported in
  • BMC Helix
  • Pivotal Tracker
  • ServiceNow
  • SolarWinds Service Desk
name
string

The name of the task

Supported in
  • BMC Helix
  • ServiceNow
  • SolarWinds Service Desk
assignees
object[]

The users assigned to the task

Supported in
  • BMC Helix
  • ServiceNow
  • SolarWinds Service Desk
id
string

The unique identifier for the user

name
string

The name of the user

description
string

The description of the task

Supported in
  • BMC Helix
  • Pivotal Tracker
  • ServiceNow
  • SolarWinds Service Desk
due_date
string · date-time

The due date of the task

Supported in
  • BMC Helix
  • ServiceNow
  • SolarWinds Service Desk
ticket
object

The ticket the task is associated with

Supported in
  • BMC Helix
  • Pivotal Tracker
  • ServiceNow
  • SolarWinds Service Desk
id
string

The unique identifier for the ticket

task_list
object

The task list the task is associated with

id
string

The unique identifier for the task list

status
object

The status of the task

Supported in
  • BMC Helix
  • Pivotal Tracker
  • ServiceNow
  • SolarWinds Service Desk
id
string

The unique identifier for the status

name
string

The name of the status

created_at
string · date-time

The date and time the task was created

Supported in
  • BMC Helix
  • Pivotal Tracker
  • ServiceNow
  • SolarWinds Service Desk
updated_at
string · date-time

The date and time the task was last updated

Supported in
  • BMC Helix
  • Pivotal Tracker
  • ServiceNow
  • SolarWinds Service Desk
etag
string

The unique identifier for the specific version of the resource.

remote_data
object

Raw data returned from the remote API call.